Swart Donkey

Key Performance Indicators (KPIs) and Balanced Scorecards are ways of managing performance. They are particularly challenging in areas that...

Some people like hierarchy. That’s okay. Everyone has their kinks, and anything that goes on between consenting adults is fine. It’s the co...

Consistency is a great thinking tool. If you believe “A” and “not A”, you can’t believe them in the same room. I used to think you can’t b...