Product
Development is a process that is never finished. It is a constant dance between
users and the people tweaking the solution. The product/service offered can be
a slight change or a completely new way of getting the desired result. It can
even be a new result that hadn’t been thought of. Or simply rolling out best
practice. Seeing how a problem is solved elsewhere and introducing it to a new
community in a way they recognise. This requires a deep understanding of the
community being served and an ability to observe and listen. It requires
awareness of the alternative solutions being offered. What are the challenges a
community is facing? Who are the decision makers in that community? How can you
help them? What resources would you need to do that. Product Development also
involves identifying the skills, knowledge, and resource gaps you might have.
That isn’t the end. Once you know the gaps, you can fill them. Product
Development isn’t about you, it is about the people being served.
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