Wednesday, September 21, 2022
Bite Size
Tuesday, January 12, 2021
Job Rotation
My first job change was internal. This meant different dynamics to normal job hunts of deciding if someone is “good enough”. There was a rotation committee, and an understanding that people are on learning curves. You are balancing an individual’s career path with the needs of the company. There is still the challenge of limited roles and seats being open or not. You cannot simply pick a job you want and develop the skills required. Timing is a thing. A seat came open for the Marketing Actuary role in Joburg. I had not finished learning what there was to learn in Product Development. My old boss and new boss had overlapping interests though. Marketing Actuaries work with Product Development to listen to what is needed, and iterate towards solutions. There are always trade-offs as people come and go. It helps when there is the common ground of a bigger container.
Monday, April 27, 2020
Thinking Sustainably
Wednesday, December 11, 2019
If You Care
Wednesday, February 20, 2019
The Right Incentives
Wednesday, June 27, 2018
Trade
Tuesday, May 15, 2018
Bubble Bursting
Wednesday, May 20, 2015
Permission
- Earn permission. (Permission Marketing)
- Do something remarkable. (Purple Cow)
- Tell a story that matters. (All Marketers Tell Stories)
- Find people that it matters to. (Tribes)
- Give them something that matters, to you & to them - to create Art (Linchpin)
Sunday, December 14, 2014
Stories Worth Hearing
Sunday, February 23, 2014
Wedding Rings & Neknominations
Monday, May 30, 2011
A Crazy Potter Who Likes Tea

Whenever I visit John Bauer, it is like been transported into some parallel, rather odd universe.
John is a potter. A crazy potter. A crazy potter who likes tea. And John the crazy potter who likes tea will have a cup up tea with you in his rather odd universe in Greenwood Road, Harfield Village. You would not need a house number. His house/study/universe is rather obvious.
John reminds me of the movie 'The Prestige'. The reason for this is that when you first meet him, it seems like he is acting. Think of some amalgamation between the Queens English, a libertine, a conservative, a west end theatre actor and you may have a taste of his strange world. Why I say he reminds me of 'The Prestige' is the consistency with which he lives this life.
It is not stretching the truth to say he lives pottery. It is everywhere, and he lives within his workshop - constantly producing.
John is a good example of Malcolm Gladwell's 10,000 hours combined with no fear of making mistakes. There is stuff he does which can't be taught. He has stumbled across new techniques as he becomes fascinated by the 'errors' he makes and tries to build on their beauty.
Needless to say, I am a big fan of his work.
The Bees that came to live with John...
Wednesday, May 06, 2009
Permission Marketing
This is very different from the old model of shouting at people with advertising. It still amazes me how people cling desperately to models that don't work. Every day when I get home I move a bunch of trash mail that gets sent to me and those in my flat out of my way. I don't look at that rubbish... do other people?
I sign up for Setanta. Next thing I get a call. Because I have paid already I assume that they are phoning me for something about the account or to check that it is working. No, instead, it turns out to be a marketing call. It was not anticipated, it was not personal and it was not relevant.
Just because you have my number, doesn't give you the right to phone me. Just because I have an email and a postal address doesn't give you the right to send me stuff. Just because I am your client, doesn't give you the right to spam me.
Send me stuff I want. Don't interrupt me. Make it easy for me to find you if I want you, otherwise leave me alone.
The Internet, networks and free information flow mean great ideas spread for next to nothing. Clever adverts that are amusing can be put on YouTube and people will spread them if they are worth spreading. Bad adverts on TV will result in people changing the channel, no matter how much you paid for the space.
I hope more and more people take the effort to earn permission...
Tuesday, February 17, 2009
Seth's London Talk
He brought up many ideas. He spoke about different industries such as the newspaper, music and advertising industries and how they were having to reinvent themselves. In truth, it is a whole new beginning. Your model can't be based on physical barriers to entry. Anything that can be reproduced will be, and cheaply, and soon. If you were lucky enough to be in a university whose product was limited access to high quality education... your days are gone. Education is free. If you are a thoughtful academic who is prepared to tutor and give quality feedback, your days are just beginning.
He spoke about leadership.
'It's not about being the boss, its about being the leader'Here's the thing. In a company, in your company, the top management choose the next level of management. Someone has to appoint you as a boss. You have to be assigned people to manage. No one chooses leaders other than those who follow them. And it isn't even following, it is being influenced by them. And it isn't really being influence by them, it is being inspired. So a leader is someone who helps other people achieve things that are important to them, not someone who gives someone else tasks. So the only person who makes someone a leader is themselves.
Another interesting thing he spoke about was in response to a question about how he finds the time to respond to everyone who emails him and posts every day. His answer was that it is about making the hard choices. He doesn't have a staff. He doesn't go to meetings. He doesn't watch TV. That gives him about 6 more hours a day than the average person, and he uses that to respond to emails. If he responds to 200 a day, 1000 a week, 4000 a month, 50000 a year... that is 50000 person, relevant and anticipated interactions that he has not paid for. That means he understands his 'tribe'(clients) and he doesn't spend a cent on traditional advertising.
Making the tough choices is what I found interesting. Stuart's 'Revealed Preference'. My 'Inertia'. Perhaps it is just a case of actually sitting down, figuring out what matters, cutting things out and focusing on what matters to you.
Not everyone needs to have a blog. I was wrong. But... I would like to know what it is you would rather do? And I would like to know that you do that.
Another interesting comment he made was that he didn't like the title of his book, 'All marketers are liars'. Yes, it did capture interest... but lots of people didn't read the book and so didn't know what the message of his book really was. His marketing is about candor, authenticity, and meeting real needs in a personal and relevant way. His marketing is a new marketing divorced from mass media interruption and short term forced sales. It will be interesting to see if people who distrust marketing will be open enough to see that marketing has changed along with the new age of transparency and idea exchange.
The session was very interactive. People came loaded with questions and passionate to learn. What a great mix.
Tuesday, May 13, 2008
A new world
This particular post is looking at the new mobile workplace, and it's impact on our lifestyles and architecture. You don't really need offices anymore, you need meeting places, and `plug-in' points.
Google is well known for its effort to be the best company to work for. They put a lot of effort into making an environment conducive to creativity.
How often do people just go through the motions at work?
How often do you get to take the opportunity to be creative in your job?
Do we still need to work from an office?
How do you monitor input in a digital world, does it really matter?
What are offices going to look like in 10 years time?
Wednesday, May 07, 2008
The Music Industry
Here is the transcript of an interesting talk he gave to conference of music industry fundis.
The concern of things being easily replicable is that people won't get adequate reward for their intellectual property. Good musicians don't necessarily get that... and musicians in general have only got rewarded in the last 50/60 years in any dramatic form. The ones who got rewarded were the good marketers, not necessarily the good musicians.
The market has changed. There are still lots of ways to make money. Find them.
A concern with not protecting intellectual property is that the financial incentive to create it is removed.
The points mentioned in the comments of the last post were Movies and Pharmaceuticals.
For movies... you can't replicate cinema's easily. People still go watch movies even though they can rent a DVD cheaper... or wait for it on TV. People are willing to pay for immediacy. As for other ways to make money... I don't know... brainstorm... you can't artificially keep barriers in a digital world.
As for pharaceuticals... yes, I agree, there needs to be some way of providing financial incentives to innovate. The difficulty with health industries is the clear moral quandry. The problem extends past drugs to medical aid, and finding ways of making the medical profession financially attractive.
Tuesday, April 29, 2008
Nearly Infinite
It is something to think about. Our opportunity set of books to read, movies to watch, friends to make, careers to follow, places to live, places to travel to is basically infinite... so how do you choose?
And how do you not feel overwhelmed?
In terms of books, if you read one a week and live for 80 years, you will only read about 4000(50X80) books in your life time. I don't read even close to that.
How often do you phone your family? How often do you see your friends? How many live sports, music events or theatre performances do you go to?
There is just so much to do? How do you choose? Makes sleep seem overrated... but I love sleeping.
Exciting times.
Nearly infinite (Seth Godin)
Infinite isn’t what it used to be. There used to be an infinite number of stars, and probably an infinite number of kids in high school who didn’t like you very much, but that was about it when it came to a typical human being’s interaction with the uncountable.
But now, infinite is everywhere.
There’s an infinite number of books at Barnes and Noble (you can’t read em all, in fact, you can’t even find enough time to know the name of every one, or even just the first name of every author.)
There’s certainly, for all intents and purposes, an infinite number of web pages. And even Facebook, just a small subset of the web, has an infinite number of friends for you to make.
That’s where search comes in. Search makes the infinite finite (at least for a while). With search, we turn the infinite selection on Amazon into a nearly manageable finite selection. Except search (no matter where you look) is pretty lame, and it doesn’t really turn infinite collections into manageable choices. There are thousands of Godins on Facebook, too many for me to count (though one Godin friended a family member and it appears she’s trying to friend every Godin in the world--even though my name is a three-generation old fiction). There's a lot of haystacks out there, and the needles are really good at hiding.
There are essentially an infinite number of good causes to contribute to, an infinite number of people to help, an infinite number of great records to listen to as well. The problem is finding them. Connecting. Feeling like you were successful and not missing something you really needed or wanted.
Search on the web is now grappling with this. If you know 100,000 words, names and brand names, there are now a hundred trillion different searches you can do... with only two words in combination. No, you might not want to search on Starbucks Matzoh, but you could. Just knowing what to search for is now as difficult as the search itself.
In the face of infinity, many of us are panicking and searching less, going shallower, relying on bestseller lists and simple recommendations. The vast majority of Google searches are just one or two words, and obvious ones at that. The long tail gets a lot shorter when you don’t know what’s out there.
Organizations that can help us manage the infinite are facing a huge (can I say it? nearly infinite) opportunity.
Friday, April 11, 2008
With New Eyes
Today I downloaded and watched 2 more presentations... both highly entertaining.
1.Seth Godin talks about sliced bread
2.Malcolm Gladwell talks about Spaghetti Sauce
The thing is, these guys are not so way out there that no one could do what they do in these clips. What makes them so good is the ideas. Gladwell says um hundreds of times... but you don't care when you watch the clip.
I like the idea that we live in a world of ideas, not one that is closely defined. I like the fact that even if we have to figure out a way to motivate ourselves to access the free education from places like MIT, and the millions of books, journals, blogs, and alike... it is there.
I like the fact that we can contact whoever we want, and if we interest them, engage with whoever we want.
We live in an exciting world.
Monday, March 17, 2008
Get a Job
Why bother having a resume
In the last few days, I've heard from top students at Cornell and other universities about my internship.
It must have been posted in some office or on a site, because each of the applications is just a resume. No real cover letter, no attempt at self marketing. Sort of, "here are the facts about me, please put me in the pile."
This is controversial, but here goes: I think if you're remarkable, amazing or just plain spectacular, you probably shouldn't have a resume at all.
Not just for my little internship, but in general. Great people shouldn't have a resume.
Here's why: A resume is an excuse to reject you. Once you send me your resume, I can say, "oh, they're missing this or they're missing that," and boom, you're out.
Having a resume begs for you to go into that big machine that looks for relevant keywords, and begs for you to get a job as a cog in a giant machine. Just more fodder for the corporate behemoth. That might be fine for average folks looking for an average job, but is that what you deserve?
If you don't have a resume, what do you have?
How about three extraordinary letters of recommendation from people the employer knows or respects?
Or a sophisticated project they can see or touch?
Or a reputation that precedes you?
Or a blog that is so compelling and insightful that they have no choice but to follow up?
Some say, "well, that's fine, but I don't have those."
Yeah, that's my point. If you don't have those, why do you think you are remarkable, amazing or just plain spectacular? It sounds to me like if you don't have those, you've been brainwashed into acting like you're sort of ordinary.
Great jobs, world class jobs, jobs people kill for... those jobs don't get filled by people emailing in resumes. Ever.
Finding a great job, or finding a great person for a job you are offering is tough. In terms of finding someone awesome, you have to be able to make a snap decision based on very little information. In terms of finding a great job, you (to use our current train of thought) have to prostitute yourself.
Very few people know what we are capable of. Very few people have the `correct impression' of us. We all know people who we know think we are very different from who we think we are. Eventually you just have to accept that not everyone can know you.
But I like Seth's idea that remarkable people don't actually do it that way... remarkable people just do their thing, and people notice... eventually.
It takes a lot of guts though.
Monday, March 10, 2008
John `The Potter' Bauer

The other day when I was at John the Potter's house he showed me an article that had been written on him.
Here is an extract
Ambling down the tree-lined streets of lower Claremont, I was struck by the spruce front gardens, flower beds and shrubs. But this spick and span fizzled out abruptly outside John's front gate where trim lawn yielded to unruly thickets of weed. In this quiet haven, the hullabaloo of green, lavender and ochre adorning John's house, seemed like an eructation at a tea party. The brood of boisterous, terracotta troglodytes whooping it up on the garden wall, could certainly face charges of disturbing the peace.
I thought the article was very amusing. John is someone who has become his own brand. He is pretentious, and I think he will admit it. He gets under lots of people's skin, and that is part of his aura. He likes to shock. He likes being `odd' John.
But... in spite of or because of that...
His ceramics is actually very good.
Sunday, March 09, 2008
Moving On
For every brand and for every person, yesterday is irretrievably gone and tomorrow is worth a great deal.
Sunk Costs. No Regrets. Too bad so sad. Move on. Easier said than done.
I actually like Barrack Obama in the few clips I have watched, the bits I have read, and the fact that he surrounds himself with Academic Experts in each field rather than politicians.
BUT, for some reason I like Hillary too. Some of the things she has said don't sit right with me, but maybe it is the fact that I think a woman in charge of the White House is a good thing.
That is sexist. I think I support her because she would be the first female in the white house (as boss), and that is wrong. I should look at it ignoring that just like I ignore the colour of her eyes. But I don't.
Barrack would be a first too. Why doesn't my support lie there. Again, little to do with policy or anything. I think he is young enough to have another crack. He IS still very inexperienced, and I don't see why acting as Hillary's deputy for 8 years would be all that bad.
The points Godin makes are good though.
And I think Barrack is going to win.